The use of hosting services from VBHOSTNET
constitutes an agreement by the customer to the terms and condition
1. New Account Setup
All new web hosting and resellers/master account are only
setup instantly when payments claims have been verified. Thus, it is your responsibility
to provide a valid email address that is different from the domain/web
site you are intending to setup in which your web site details will be
sent to when your account is now activated. Providing false contact
information of any kind may result in the termination of your account
with no refund.
VBHOSTNET has a very strict & comprehensive accounts
verification process. All new sign-ups are put through this very
stringent mechanism. Accounts are then processed & forwarded for hosting
once the genuinity of the signup is established. Under no circumstances
would new accounts be setup without verifying the authenticity of your
payment claim. VBHOSTNET would not be responsible for delayed account
setups in cases where customers payment have not been verified as
VBHOSTNET believes in freedom of contents BUT will in
no means tolerate the contents that contain the listed format. All
contents must be for lawful purpose only and not violating copyright
We do not allow and give zero tolerance to abusive
contents or content that promotes war, racism, creed, or belief;
profanity or obscene language towards anyone; any
violent/malicious content. Pornography/adult content are strictly
prohibited. VBHOSTNET hosted site are not allow to upload contents that
has IRC Bots, Pirated Software / Warez,
image, filedump, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), topsites, locally hosted chat
scripts, Escrow, Fake Bank site or High-Yield Interest Programs (HYIP),
lottery sites, Pornographic Sites, muds / rpg's, hate sites, hacker
focused sites/archives/programs, or sites promoting illegal activities,
IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts.
We do not allow Web Proxy Services / Scripts or file hosting
services on our Server. No remote uploading/processing scripts usage like
rapidleech, Phpmusicsearch, rapidshare premium link generator etc etc
are not allowed in our server. Torrent seeding using torrentflux or
similar script may also cause a suspension in our network immediately.
You can't offer free hosting, its totally prohibited
if found your account will be suspended or terminated with or without
You can't use hosting for filesharing scripts or file hosting purpose.
Multimedia Content (video, Audio, Mass Image
You are also not
allowed to host an Image Hosting site with us which takes lots of CPU resources and abuse the server memory. Video and Audio streaming/sharing is not allowed
as well. If in this case you wish to utilize multimedia features, the
option here is to upload video/audio file to a site like
www.agilevids.com (Video sharing
site, mp3 and photos) after which, you can embedded such file into
your web pages without causing any harm.
VBHOSTNET does not provide nor allow chat rooms on shared hosting
environments. If you wish to do so, you can contact
[email protected] for Virtual
Your use of the service is at your sole risk. VBHOSTNET shall not
responsible for files and data residing on your account. You agree to
take full responsibility for files and data transferred and to maintain
all appropriate backup of files and data stored on our servers
All payments to VBHOSTNET are nonrefundable
except otherwise money back guarantee (7 Days) is provided,
Domain Registration fee are not refundable. This includes any
setup fees and Periodic fees regardless of usage.
Note: For any refund to be initiated,
there should be a valid reason for requesting a refund which must be
done through email.
5. Resource Abuse Policy (RAP)
a. What "Unlimited" means. VBHOSTNET does
not set an arbitrary limit or cap on the amount of resources on most
hosting packages. In good faith and subject to these Terms, VBHOSTNET
makes every commercially reasonable effort to provide its Subscribers
with all the storage and bandwidth resources needed to power their web
sites successfully, as long as the Subscriber's use of the service
complies with these Terms. By not setting limits on key resources, we
are able to provide simple, consistent pricing to our Subscribers as
they grow their websites. As a result, a typical website may experience
periods of great popularity and resulting increased storage without
experiencing any associated increase in hosting charges.
b. What "Unlimited" DOES NOT mean. VBHOSTNET employs complex
mechanisms to protect its Subscribers and systems from abuse. VBHOSTNET
offering of "unlimited" services is not intended to allow the actions of
a single or few Subscribers to unfairly or adversely impact the
experience of other Subscribers.
VBHOSTNET is a shared hosting service, which means that multiple
Subscriber web sites are hosted from the same server and share server
resources. VBHOSTNET service is designed to meet the typical needs of
small and media size business web site as well as home business website Subscribers. It is NOT intended
to support the sustained demand of large enterprises or non-typical applications better suited to a
dedicated server or Virtual sever.
Any activity that results in excessive usage that is
inconsistent with normal usage patterns is strictly prohibited and may
result in account suspension or termination.
c. AVERAGE SERVER RESOURCE LIMITS
Memory usage may not exceed 10% per domain/file/application.
these include: CGI scripts, FTP, PHP, HTTP, etc.
CPU usage may not exceed 20% per domain/file/application, these
include: CGI scripts, FTP, PHP, HTTP, etc.
Apache connections may not exceed 30 connections
15 MySQL maximum user connections allowed
50 emails per hour, per domain
Run stand-alone, unattended server-side processes
at any point in time on the server. This includes any and all
daemons, such as IRCD.
Run any type of web spider or indexer (including
Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC
(Internet Relay Chat) network.
Run any bit torrent application, tracker, or
client. Please note that you may link to torrents off server, but
may not host or store them.
Participate in any file-sharing/peer-to-peer
Run any gaming servers such as counter-strike, half-life,
Run cron entries with intervals of less than 15
All hosting accounts have to be renewed early as per the respective
billing cycles. This which should be done Five (5) day before due
date. In order to prevent loosing your domain name and account
suspension/termination after the said duration. When you hosting account
approaches expiration, you will receive a notification to that effect.
Please note that VBHOSTNET holds the right to deny access to and/or
de-activate accounts hosted on our servers that has not renewed his/her
Accounts are at risk for suspension of service if payment for hosting is
not received 5 days after the due date. and May be at even more risk of
loosing domain totally from the domain registrar end because without
payment domain name cannot be renewed hence we it is advice payment is
made before expiration.
Note: Late payment after five (5) days of grace may attract
FREE Domain Name
Domain names are free for all hosting package, however,
to continue enjoying free domain name for your account, you must renew
your hosting fee as soon as possible. Domain transfer for any reason,
will attract a sum of N2,200 except payment was made initially.
Tolerance Spam Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. Any user who sends out spam
will have their account terminated with or without notice.
8. Reseller: Client Responsibility
Resellers are responsible for providing supports to their
clients including registering of domain names. VBHOSTNET does not provide support to our Reseller's Clients.
If a reseller's client contacts us, we reserve the right to place the
client account on hold until the reseller can assume their
responsibility for their client. All support requests must be made by
the reseller on their clients' behalf for security purposes. Resellers
are also responsible for all content stored or transmitted under their
reseller account and the actions of their clients'. VBHOSTNET will hold
any reseller responsible for any of their clients actions that violate
the law or the terms of service.
You are allocated a monthly bandwidth allowance. This
allowance varies depending on the hosting package you purchase. Should
your account pass the allocated amount we reserve the right to suspend
the account until the start of the next allocation, suspend the account
until more bandwidth is purchased at an additional fee, suspend the
account until you upgrade to a higher level of package, terminate the
account and/or charge you an additional fee for the overages. Unused
transfer in one month cannot be carried over to the next month.
10. Price Change
VBHOSTNET reserve the right to alter the prices of
our products or service at any time in which notice are sent to
11.Changes to the TOS
VBHOSTNET reserve the right to revisit and alter its policies at any
time without notice
12. Acceptable Use Policy (AUP)
VBHOSTNET is dedicated to providing top quality service at a very
affordable price. The conditions which follow are necessary to ensure
that we may continue to provide the best possible service to all of our
customers whilst at the same time satisfying our legal and ethical
Failure to follow any condition will be grounds for immediate account
deactivation without notice. VBHOSTNET will be the sole arbiter as to
what constitutes a violation of any of these provisions.
Activity which results in the suspension or deactivation of an account
will result in a forfeiture of all fees paid. Complaints made regarding
abuses of an account will be investigated and if found guilty will be
grounds for immediate suspension.